City Know-hows

Planning for caregivers: Improving transit access when travelling with young children

Trolley bus waiting for passengers in San Francisco, 2024. Image: The author.

We analysed how existing transit systems within the United States are supportive or challenging for passengers who travel with young children. Looking at 14 different transit systems’ policies and infrastructure reveals best practices and areas for improvement.

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Target audience

Transportation planners and transit authorities

The problem

Caregivers, particularly those with young children, face unique challenges when using public transportation systems designed primarily for solo adult travellers. The infrastructure and policies of transit systems perpetuate these challenges in ways that compound the difficulty of travel for this demographic.

What we did and why

This study provides a comprehensive analysis of public transportation systems across the United States through first-hand researcher observations of infrastructure and policies for 14 transit systems. These systems, spanning a variety of ground transit modes—including rail, bus, and trolley—were selected from a diverse range of settings, including large cities, small towns, regional transit networks, and national transit services. This study supports the body of research advocating for mobility justice in various aspects of urban spaces. We highlight the fundamental needs of a specific population – caregivers travelling with young children – and the importance of including this demographic when planning transit to support a Universal Design framework. If transit modes considered the needs of this population when designing mobility access, other populations with similar needs would also be served.

Our study’s contribution

Through exploring the accessibility of public transportation for caregivers with small children, we found that three major themes emerged: (1) physical ability, (2) safety, and (3) provision for basic human needs. In our paper, we discuss the challenges created in these three areas from existing infrastructure and policy design, and also provide examples of best practices.

Impacts for city policy and practice

Transportation planners and transit authorities must gain a better understanding of the passenger and ridership experience for those specific demographics who frequently use their services. This understanding can inform future improvements and help transit authorities work towards Universal Design.

Further information

Full research article:

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